Networx Client Survey Results

 
About networx

Since our establishment in 2001, networx have been at the forefront of the online recruitment industry. Through our unique and tailored approach to recruitment, today we are market leaders in the provision of online recruitment solutions and the chosen recruitment partner to hundreds of UK business.

Why do a survey?

At networx we strive to become the best company we can be. We greatly value our client’s opinions and combining this with a client surveys helps us to make continuous improvements. In a recent survey of our most frequent users, we asked our clients about our service to highlight the areas we need to improve.

This survey was very positive and we are delighted that our clients are happy with our service. However, the main reason why we carry out these surveys is to find ways in which we can improve our service so any negative feedback we receive is considered to be constructive and will help us improve our service.

Summary of key findings

We asked our clients “did the service meet your expectations?” and the response was 50% we met their expectations and 50% we exceeded their expectations. This suggests that the service we are giving is good because we are not only meeting but exceeding expectations.

In the survey we asked how quickly from when receiving the job vacancy did we post it onto the job boards. This is key in the recruitment industry because the quicker the job is posted the more coverage it will get before the closing date. The majority of our clients said the speed of posting was excellent with a minority saying it was good. This suggests that our clients are happy with how quickly we post the jobs when receiving them.

At networx the quality of our copywriting and adverts is of paramount importance because this is what entices the candidate to apply for the job. The results of our survey show that the majority of our clients think our copywriting and advert quality is of excellent standard.

Candidate exposure is vital because not only do we want the exposure to be high but also we want the quality to be high. We asked our clients about candidate exposure and the majority said it was either excellent or good.

Here at networx we pride ourselves on our technology and how it helps with the recruitment process. We asked out clients for their view on technology and the feedback was very positive. 50% of clients said the technology used was excellent with 50% saying it was good.

Finally we asked our client whether or not they would use networx again for recruiting. Over 90% of them said yes which shows they were satisfied with the service provided and the candidate response they received.

To view the full results of our survey click on the link below:

http://www.networxrecruitment.com/networx-2012-client-survey.pdf

What do you think? Would you like to leave your feedback?

Contact: thomas.chambers@networxrecruitment.com

HR Services and CRB Checking

As a HR professional, in my current role I am continuously striving to find areas that bridge the gap between helping HR and making HR count towards the business.

With this in mind I had a project on the go for a few months looking at how CRB checking could add value to a business from a HR perspective.

It took some time to get off the ground, with differing ideas and service levels as well as working with IT on the best way to develop this, but we finally got there.
 
We have now combined services with Personnel Checks to create an exclusive partnership. Recognising that an increasing number of organisations utilised CRB checks as part of their recruitment process, networx have partnered with Personnel Checks; a registered umbrella body of the criminal record bureau, means clients can simply include CRB checks into their current recruitment process.

 As a highly respected organisation, thousands of companies used the CRB service of Personnel Checks last year, including large corporate organisations, health and education sectors, and financial service organisations. Personnel Checks offers Basic, Standard and Enhanced CRB checks, and promises a rapid turnaround time.

 Future plans for the partnership involves seamlessly integrating the Personnel Check’s CRB service into networx’s apoint technology. The process, which will allow for an organisation to request a CRB check on a candidate by simply clicking a button, is designed to promote speed and simplicity whilst keeping all of the client’s recruitment needs in one place.

For more information on the partnership and how it could benefit your organisation, please e-mail alex.murgatroyd@networxrecruitment.com