Thursday 20 September 2012

Should organisations give all job applicants a response?


A recent poll run by People Management showed that 81% of voters believe that organisations should give all job applicants a response http://bit.ly/T7VA9L

Of course, this poll does not reflect at what stage the voters believe a response should be given, but for the purpose of this blog, we will assume that it is at the first stage, prior to any interviews being held.

A commonly heard complaint these days is how so few companies bother to reply to the bulk of job applications.

Is this an unrealistic expectation of applicants given the number of applications made per role these days? In some instances, from our experience, organisations can receive up to 600 applications for one role or recruitment campaign. 

How do organisations manage with responding to upwards of 100 applications and in some cases nearly 600? Companies who have not embraced some form of recruitment technology or system may find this response a very daunting task.

The consensus is that even when it's bad news, a short but courteous letter or email never goes amiss.

Of course the problem then is candidates would like more than a standard email response but personalised feedback, which of course is a perfectly valid request and for those that want to learn from their rejections is a very useful tool in the job seeking process.

Apparently this went to an extreme when a US based company sent out an extended eight page, 3000 word bullet point rejection letter. This of course is not the standard and in fact could be deemed as downright insulting, so is there a middle ground to be had?

Here at networx, we believe that all our candidates should be given feedback and strive to go that extra mile in ensuring we do this above and beyond the expected by always acknowledging receipt of each and every application as well as informing candidates of the process and provide them with a dedicated point of contact. We deliver regular feedback to keep candidates informed at every stage of the process. Not only this; we ensure all unsuccessful candidates are notified on the outcome of their application with the option to request further feedback if required through their dedicated point of contact and provide interviewed candidates with individual feedback, communicated by telephone.

It’s tough out there; upwards of 600 applicants for 1 role means a lot of rejections need to be made. Let’s not forget that feedback is a nice thing to have, and a first stage especially, it is important to remember that an organisation doesn’t have to give you any feedback and it is a luxury in today’s job market.

Another angle to consider is that it might be time to possibly review your CV and the way you complete applications forms?

Tuesday 18 September 2012

Networx Client Survey Results

 
About networx

Since our establishment in 2001, networx have been at the forefront of the online recruitment industry. Through our unique and tailored approach to recruitment, today we are market leaders in the provision of online recruitment solutions and the chosen recruitment partner to hundreds of UK business.

Why do a survey?

At networx we strive to become the best company we can be. We greatly value our client’s opinions and combining this with a client surveys helps us to make continuous improvements. In a recent survey of our most frequent users, we asked our clients about our service to highlight the areas we need to improve.

This survey was very positive and we are delighted that our clients are happy with our service. However, the main reason why we carry out these surveys is to find ways in which we can improve our service so any negative feedback we receive is considered to be constructive and will help us improve our service.

Summary of key findings

We asked our clients “did the service meet your expectations?” and the response was 50% we met their expectations and 50% we exceeded their expectations. This suggests that the service we are giving is good because we are not only meeting but exceeding expectations.

In the survey we asked how quickly from when receiving the job vacancy did we post it onto the job boards. This is key in the recruitment industry because the quicker the job is posted the more coverage it will get before the closing date. The majority of our clients said the speed of posting was excellent with a minority saying it was good. This suggests that our clients are happy with how quickly we post the jobs when receiving them.

At networx the quality of our copywriting and adverts is of paramount importance because this is what entices the candidate to apply for the job. The results of our survey show that the majority of our clients think our copywriting and advert quality is of excellent standard.

Candidate exposure is vital because not only do we want the exposure to be high but also we want the quality to be high. We asked our clients about candidate exposure and the majority said it was either excellent or good.

Here at networx we pride ourselves on our technology and how it helps with the recruitment process. We asked out clients for their view on technology and the feedback was very positive. 50% of clients said the technology used was excellent with 50% saying it was good.

Finally we asked our client whether or not they would use networx again for recruiting. Over 90% of them said yes which shows they were satisfied with the service provided and the candidate response they received.

To view the full results of our survey click on the link below:


What do you think? Would you like to leave your feedback?

Contact: thomas.chambers@networxrecruitment.com


Friday 14 September 2012

Hot HR blog and jobs


Hello and welcome to this week's Hot HR blog and jobs update.

A warm welcome to all new members. If you like the group please promote it to all your HR contacts.

This Week:

For live discussions on LinkedIn, Facebook, Data Protection and E learning please join the group and join in with our discussions.

Here's a taster of one of our discussions: "It's all a lie -  An alluring picture, snappy title - come on in and read a very interesting article on LinkedIn profiles and the lies they tell!"
 
To read more join Hot HR


Hot HR jobs:

HR Advisor / Human Resources
Mirfield, West Yorkshire
Maternity Cover (initially for 6 months) 3 days a week
£14,417pa
Click here to read more about this role 


Payroll Officer / Payroll Coordinator / Payroll Administrator
Leeds, West Yorkshire
£20,000 - £23,000 plus benefits including free parking
Click here to read more about this role

For more HR and associated roles please visit the networx website.

Seminars and Networking Events:

Hot HR and networx are offering FREE seminars on 'Social Media - Recruiting The Right Way' in Cheshire and Durham.

The Durham event will take place on 11th October from 9am to 11am and will be held at Durham Marriott Hotel Royal. To book your FREE place go to eventbrite  

The Cheshire event will be held on 18th October from 9am to 11am at the Village Hotel (De Vere) Bury, Manchester. To book your FREE place go to eventbrite 

If you have any comments on the blog or Hot HR please do not hesitate to contact me.

Best Wishes
Hot HR









Friday 7 September 2012

Hot HR Job Blog: 3 -7 September


Welcome to this week's Hot HR job blog; the place for HR professionals seeking HR roles.

 
This week's HR roles include: 


HR Administrator / HR Generalist Halesowen, West Midlands - Commutable from Dudley, Birmingham, Wolverhampton, Sutton Coldfield and Redditch
Circa £20,000

Click here to read more aboutt his job


Payroll Officer / Payroll Coordinator / Payroll Administrator
Leeds, West Yorkshire
£20,000 - £23,000 plus benefits including free parking
Click here to read more about this role


For other roles please go to www.networxrecruitment.com